This report, the first output of a three-part research programme undertaken by NCAER extensively explores the socio-economic implications of workers engaged in the food delivery platform industry, shedding light on their employment patterns, incomes, and work environment. Parts two and three of the research programme reports, to be released subsequently, will evaluate the socio-economic impact of food delivery platforms on restaurants, and their systemic impact on India’s economy and labour markets.

The issues of platform workers, especially those engaged in food delivery, have been the subject of extensive debate, especially with regard to their incomes, work conditions, work status, social security, and health insurance, among other things. The findings elucidated in this report can guide policymakers in designing appropriate social welfare policies and safety nets for platform workers.